Cyrus offers customized IVR solutions to the exceeding industries based on their necessities
IVR stands for "Interactive Voice Response" system is a technology that allows callers to interrelate with pre-recorded audio which directs to carry on further. In telecommunications, IVR permits callers to cooperate with an organization's pre-recorded system by recognizing the words that are used as a self service application for their wrongs by following the IVR conversation. This system is generally recognized as automated attendant which assists to cut expenses on human agents, reduce operating costs and get better customers' experiences.
Develop Customer Service
Customer Prioritization Based on Dialed number
Service With Selected Language
Call logs Accessible For Auditing
Transport Industry
Reservation, Enquiry and status
Medical Industry
Appointment, Reporting, and instant alert.
Banking
Transaction & Account Information
Cyrus
Customized IVR solutions.
Telecom
Information,Service Activation
Service Industry
Scheduling of Service and Customer Support.
Manufacturing
Enquiry, Stock Update
BPO
IVR is an Essential Part of a Call Centre